Shipping & Delivery Info
DO YOU SHIP TO MY AREA?
thefunspray.com – Currently serving most EU countries, Turkey, UAE, Australia, Hong Kong, Japan, Taiwan, and South Korea.
thefunspray.com/uk – Currently serving United Kingdom including Northern Ireland, Guernsey, Jersey, and the Isle of Man.
thefunspray.com/us – Currently serving all 50 states plus Puerto Rico and Canada. Please note we do not ship to Mexico.
thefunspray.com/sg – Currently serving Singapore, Malaysia, Thailand, Philippines and Vietnam.
thefunspray.com/id – Currently serving Indonesia.
If you live in a territory we do not currently serve and are still interested in receiving our products please contact us here for more details.
DO YOU OFFER FREE SHIPPING?
We presently offer free shipping on orders exceeding a minimum value to the United Kingdom via Royal Mail Tracked 48, within the United Stated via USPS First Class Mail, in Singapore via Qxpress and in Indonesia via JNE.
HOW CAN I CHANGE THE COUNTRY I AM SHOPPING IN?
In the Site Footer you will find the links to the available country sites.
Please note that local regional sites only allow shipping to their respective regions. To ship products outside of that region please select the correct corresponding region or our global site if a regional site is not available.
HOW IS MY ORDER SHIPPED?
All orders are shipped via local Courier services.
United Kingdom – Royal Mail Tracked 48
United States – USPS First Class
Singapore – Qxpress
Indonesia – JNE
Canada – USPS First Class or UPS Express.
All other regions – SingPost Registered International.
Order placed before 6PM EST, will be shipped the following business day.
HOW WILL I KNOW MY ORDER HAS SHIPPED?
As soon as your is processed for shipping, we will send you a Shipping Confirmation including your tracking number.
WHEN CAN I EXPECT MY ORDER TO ARRIVE?
Most orders in most regions are received within 3-5days.
HOW CAN I TRACK MY PACKAGE?
The moment we have processed your order, we will send you a Shipping Confirmation email. This email includes your tracking number so that you can easily keep an eye on your shipment. In Gmail, these emails can at times end up in your spam folder or “promotions” tab. If you can’t find your shipping confirmation email in your inbox, try searching for all emails from @gherbal.com. Please keep in mind: Our processing and dispatch process starts from the moment we get payment authorisation and verification. If you haven’t seen an updated to your tracking info for over 48 hours, or you’re unable to find your Shipping Confirmation email, send us a message right away.
WHAT IF I NEED TO CHANGE MY SHIPPING ADDRESS?
If you noticed your order is shipping to an incorrect address, please send us a message asap, and we’ll do our best to change the address before the package is out for delivery. Please keep in mind that addresses changes can impact delivery times depending on what stage of the delivery process you shipment is on when the request is made.
MY TRACKING NUMBER SHOWS PARCEL WAS “DELIVERED”, BUT I HAVEN’T RECEIVED IT?
On rare occasions your delivery may get mark as “Delivered” before the package arrives at your address. If your package still hasn’t arrived within 24hrs after the estimated delivery time and/or marked “Delivered” event, please contact us here and we will get it resolved for you.